They would not give me a schedule until collecting all my credit card information. When we could not schedule a technician to fix our freezer for over five days we decided to call another company. We were billed for an appointment we never scheduled and had to wait several days for “management” to approve a refund. I have never had a company request all the credit card information before scheduling a service.

Daniel was great. Arrived in time set up: 8 – noon. Diagnosed the drum issue with my washer. Into JAX for parts and by 2’ish I was up and running.

Would definitely call Goodman’s in the future.

And do appreciate that on their website they list products that they DO NOT service. Fortunately I have only one appliance on that list.

Thank you Daniel.

Daniel was great. Arrived in time set up: 8 – noon. Diagnosed the drum issue with my washer. Into JAX for parts and by 2’ish I was up and running.

Would definitely call Goodman’s in the future.

And do appreciate that on their website they list products that they DO NOT service. Fortunately I have only one appliance on that list.

Thank you Daniel.

Justin was outstanding. Addressed immediate concern, offered some procedural suggestions, and was extremely knowledgeable. Thanks!

Justin was outstanding. Addressed immediate concern, offered some procedural suggestions, and was extremely knowledgeable. Thanks!

Goodman Home Solutions were very easy to work with. Our

Technician was very professional attentive to our problem and very timely in all responses to our problem. We would use them again especially our technician if an issue occurs that we need appliance service in the future.

Goodman Home Solutions were very easy to work with. Our

Technician was very professional attentive to our problem and very timely in all responses to our problem. We would use them again especially our technician if an issue occurs that we need appliance service in the future.

Excellent service from a friendly technician. Called before arriving and was able to address my issue.

Excellent service from a friendly technician. Called before arriving and was able to address my issue.

I have had issues before with my washing machine which is only two years old. The first time the manufacture sent an appliance company that took two days of working on it but promised the issue was fixed.

Less then six months later it happened again. This time the manufacture sent out a serviceman from Goodman Home Solutions.

Santiago, who quickly assessed what the problems were. He ordered replacement parts that were sent directly to my house and scheduled appointment to come back as soon as the parts were delivered. He returned, as scheduled, and practically rebuilt the machine in under 2 hours. He checked everything out to be sure the machine was working properly. He was so pleasant and knowledgeable . I would highly recommend Goodman and send out

my thanks and appreciation to Santiago.